dg mutual has been looking after its members’ income since 1927
If you would like to know how we can better protect your income, please contact us.
Tel: 0121 452 1066
How to complain
If something has gone wrong we will endeavour to put things right as soon as possible. However, if you wish to make a complaint about any aspect of the service you have received please provide the details to the Chief Executive at our registered address or email us at:
Copies of our internal procedure for handling complaints are available on request. Complaints we cannot settle may be referred to the Financial Ombudsman Service. Making a complaint will not prejudice your right to take legal proceedings.